The Travel and Transportation industry is very competitive and constantly challenged by globalisation, rapid technological advances, rising cost, capacity, regulatory, environmental and security concerns. To stay competitive and profitable, the companies are under intense pressure to create and deliver premium, quality and innovative offerings faster than competition and in meeting their customers’ growing expectations.

Where you were once able to offer standard “vanilla” services, there is now a need for differentiation and personalisation to appeal to your customers’ unique needs. At the same time, organisations need to maintain high levels of customer satisfaction and increased operations efficiency to stay ahead.

This means your business must be agile, able to respond quickly to competitive pressures and market changes. It is therefore vital to have access to important, real-time information for more effective decision-making, as well as visibility across your business whether it is a single view of your client relationships or tracking a parcel from source to destination.

A trusted, experienced partner can ease you through this transition and let your business go the distance. Let TISL help you.

When consumers plan trips and vacations, they use a wide variety of resources to research and book travel and entertainment options, including the internet, magazines and travel agents. Because they sometimes make decisions on impulse, the quality and timing of offers is critical in reaching them successfully.

As an innovator in customer data integration and analytics for the travel and entertainment industry, Telexcell helps clients reach more customers in more effective ways. By helping them use demographic, lifestyle, and life-stage information to target offers to the right individuals at the right time with the right message, our industry-leading customer recognition tools help find and acquire, retain and grow, and reactivate more passengers, cruisers, hospitality and gaming guests and car rental customers.

Our marketing specialists help create better online user experiences for travel and entertainment customers to increase reservations while reducing distribution costs. We also help clients explore the best alternative media channels for their target customers, such as the Web and mobile devices, to create additional revenue sources.